webcast

Ideas for Safely Offering Spay/Neuter and Wellness: Q&A session

Jennifer Bolser, DVM, Natalie Corwin, Melanie deHaan, DVM, Cynthia (Cindy) Karsten, DVM, Cate Lemmond and Aimee St.ArnaudMay 27, 2020

Join this discussion on how can we do spay/neuter in a manner that is safe for staff, clients and animals in this new "normal".

presentation

Data for Activists: Get the Information You Need

Rory Adams, Content Manager, American Pets Alive!April 2020

Leave this presentation knowing what data you need and how to get it, through the use of public information requests.

presentation

What Qualities Do Emerging Leaders Need to Succeed?

Tawny Hammond, National Director for Leadership Advancement, Best Friends Animal Society and Denise Deisler, Director, Jacksonville Humane SocietyApril 2020

This presentation outlines a foundation for understanding how to cultivate the leadership abilities that will enable your or your staff to reach their highest potential.

presentation

Moving Through Adversity

Kristen Hassen-Auerbach and Paula PowellApril 2020

This session will shed light on the last 2 years as Paula Powell fights for animals and the people who love them.

presentation

Empowering Volunteers to Help Solve Every Challenge

Monica Dangler, Maddie's Fund® Executive Leadership Fellow, Pima Animal Care CenterApril 2020

Learn how to create a volunteer program that works to the specific needs of your rescue, shelter or community.

presentation

Build Resilience and Excitement Around Change

Shelly Thompson, Tawny Hammond, Cheryl Schneider, Teresa Johnson and Lee Ann ShenefielApril 2020

Shelly Thompson moderates this panel to help you get the insider tips on how to cultivate a team of resilience and build strong teams that will rally around you.

presentation

Daily Decision Making and Accountability: Identifying Key Performance Indicators

Mark Sloat, Program Manager, Field Services, Austin Animal Center and Don Bland, Chief Animal Services Officer, Austin Animal CenterApril 2020

Learn what it means to set KPIs and goals to instill an organizational lifesaving philosophy.

presentation

Get Your Boss to Say Yes!: Piloting New Programs in Shelters

Kristen Hassen-Auerbach, Director, Pima Animal Care CenterApril 2020

Follow these steps and be ready to take a new idea to your boss and hear 'yes!'

presentation

The Leader's Guide to Communicating with Stakeholders: How, When and What

Stephanie Bilbro, Director, Shelter Lifesaving Operations, Austin Pets Alive! and Sarah Collica, Director of Marketing and Communications, Austin Pets Alive!April 2020

Learn how to own your narrative and communicate your vision with major stakeholders.

presentation

Our Vet Just Quit

Alexis Bardzinski, DVM and Jennifer Wilcox, DVMApril 2020

Learn how to stretch the resources you do have to save the most lives possible, even in high-stress moments in your shelter or clinic.

presentation

Contagious Disease is Not a Death Sentence: How Communities Overcame Outbreaks without Killing

Jennifer Wilcox, DVM and Nipuni Ratnayaka, DVMApril 2020

Leave this session with the knowledge necessary to fight disease outbreak, medically and operationally from veterinarians who have lived through it.

webcast

Ergonomics for Shelter Veterinarians

Sara White, DVM, MSc, Founder, ErgovetDecember 11, 2019

Due to unforeseen circumstances, we're rescheduling this webcast for Wednesday, December 11 at 12pm PST / 3pm EST. We apologize for this inconvenience and invite you to register for the new date.

Working with animals can be intensely physical work. Many veterinarians experience musculoskeletal discomfort (MSD) related to their work, and good physical ergonomics can improve this situation. Ergonomics includes much more than the gadgets that many associate with the term or keeping a "good posture" while you work.

webcast

Return to Field you say? Tell that to my community/commissioners!

Kate Hurley, DVM, MPVM Co-founder, Million Cat Challenge and Director, Koret Shelter Medicine Program @UC Davis School of Veterinary MedicineNovember 13, 2019

Does your county worry about the optics of having ACOs putting cats back where they came from? In this webinar, we invite you to partake in a little old-fashioned role reversal where YOU get to be on the other side of the counter.

presentation

Putting Down the Scalpel: Learning to Lead as a Doctor & Manager

Katie Broaddus, DVM, CAWA, Chief Operations Officer, Austin Humane SocietyJuly 2019

This session will help veterinarians understand how they can leverage their scientific training and problem-solving skills to make an even bigger impact. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Leadership and Communication for Veterinary Nurses

Michelle Albino, LVT, VTS (Anesthesia/Analgesia), Senior Manager of Training, ASPCA Animal HospitalJuly 2019

This workshop describes leadership for nurses in the veterinary field. Explore ways to increase professional growth and get the most out of your veterinary career, including transitioning into management, how to successfully lead your team, and how to communicate effectively. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

In-Shelter Diagnostics - Minimize Errors and Maximize Patient Care

Elise Gingrich, DVM, MPH, MS, ACVPM, DABVP (Shelter Medicine Practice), Senior Director of Shelter Medicine Services, ASPCAJuly 2019

This workshop reviews proper techniques and discusses common mistakes when performing in-shelter diagnostic tests. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

How to Get the Most Out of Your Radiographs

Erin Epperly, DVM, DACVR, Assistant Clinical Professor, Section of Diagnostic Imaging, Cornell University College of Veterinary MedicineJuly 2019

A case-based, interactive session full of practical pointers to make your time in radiography more effective and efficient. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Ringworm for LVTs: Fight the Fungus

Melanie Benetato, VMD, MS, Adoption Center, ASPCAJuly 2019

This workshop reviews current best practices in ringworm diagnosis, treatment and management in a shelter setting. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Developing A Shelter Emergency Operation Plan

Tim Perciful, Disaster Response Manager, Field Investigations & Response, ASPCAJuly 2019

This workshop discusses the importance of developing an Emergency Operations Plan (EOP) for your agency. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Toolkit for the Time-Starved Leader: A Practical Guide to Hiring and Retaining Engaged Employees

Jocelyn Kessler, MBA, Senior Director of Operations, Community Medicine, ASPCAJuly 2019

This workshop provides a clear and simple path hiring the right people, setting goals and expectations and spending worthwhile one-on-one time with your staff. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Change Can Be Fun! A Simple, Proven Framework Can Help Take the Pain Out of Change

Jocelyn Kessler, MBA, Senior Director of Operations, Community Medicine, ASPCAJuly 2019

This workshop walks viewers through a change management model based on research published in the Harvard Business Review. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

How Are They Doing? Assessing Pain and Quality of Life in Shelter Animals

Emily McCobb, DVM, MS, DACVAA, Clinical Associate Professor of Anesthesiology- Cummings School of Veterinary Medicine, Tufts UniversityJuly 2019

This workshop reviews signs of pain and suffering in dogs, cats and rabbits and identifies simple techniques for assessing pain in animals. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference./

presentation

Personnel Satisfaction - Managing Compassion Stress (Part 1 of 2)

Karen Walsh, CAWA, LVMT, CFE, Director of Animal Relocation, ASPCAJuly 2019

Part 1 of 2. During this two-part workshop, viewers learn how to measure the negative and positive effects of working in a mission driven caring profession. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Personnel Satisfaction - Managing Compassion Stress (Part 2 of 2)

Karen Walsh, CAWA, LVMT, CFE, Director of Animal Relocation, ASPCAJuly 2019

Part 2 of 2. During this two-part workshop, viewers learn how to measure the negative and positive effects of working in a mission driven caring profession. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Managing Intake & Reuniting Pets with Families

Sonia Gonzalez, Intake Coordinator, SPCA of Tompkins CountyJuly 2019

In this workshop viewers learn about how the SPCA of Tompkins County manages its intake in order to create better outcomes, conduct smoother intakes and lower intake. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Ringworm: the Role of Staff and Volunteers in Fighting the Fungus

Melanie Benetato, VMD, MS, Adoption Center, ASPCAJuly 2019

This workshop reviews current best practices in ringworm diagnosis, treatment and management in a shelter setting. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

They Can't be Available for Adoption Until When?! Neonatal Care in the Animal Shelter

Erin Henry, VMD, Department of Population Medicine and Diagnostic Sciences, Cornell UniversityJuly 2019

This workshop discusses the developmental stages, care and pathway planning for neonatal kittens and puppies in the shelter. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Gentle Handling: Techniques to Reduce Stress & Save Time

Erin Doyle, DVM, DABVP, Senior Director of Shelter Medicine, ASPCAJuly 2019

Learn techniques for handling the animals in our care in a low-stress, gentle manner. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Capacity for Care & Population Management

Lena DeTar, DVM, DACVPM, DABVP (Shelter Medicine Practice), Clinical Assistant Professor of Shelter Medicine, Maddie's Shelter Medicine Program, Cornell University College of Veterinary MedicineJuly 2019

In this workshop you will learn how to maximize your potential as a life-saving organization by understanding your limits and expanding your expectations. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Overview of ASPCA Field Investigations & Response and the Nuts and Bolts of Animals in Distress-Disasters

Dick Green, Senior Director of Field Investigations & Response, ASPCAJuly 2019

This workshop provides a brief history of the ASPCA Field Investigations & Response Team (FIR) and discusses the history of animal rescue and how an emergency becomes a disaster. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

presentation

Medical Issues in Emergency Sheltering

Elise Gingrich, DVM, MPH, MS, ACVPM, DABVP (Shelter Medicine Practice), Senior Director of Shelter Medicine Services, ASPCAJuly 2019

In this workshop, Dr. Gingrich covers some of the more challenging medical issues unique to animals impacted by disaster. This presentation was recorded at the 2019 ASPCA Maddie's® Cornell Shelter Medicine Conference.

flash

Bringing Your Foster Cat Home

June 2019

In this short class, you will learn how to set up your home in a way that creates a safe space for your foster cat and help your foster cat acclimate to their new environment.

presentation

Keynote: Unstoppable! Leveraging Impact and Relationships to Transform the Plight of Animals

Joe Elmore, CEO, Charleston Animal SocietyMay 2019

Building a culture of champions from a culture of advocates is critical to establishing a foundation for these strategies.

presentation

Compassionate Lifesaving: Taking Care of You and Your Team to Save More Animals, Part 1 of 2

Dr. Linda Harper and Faith MaloneyMay 2019

In this session (Part 1 of 2), you will discover proactive tools to help you and your team face the challenges and restore the joy in your animal-helping organization.

presentation

Compassionate Lifesaving: Taking Care of You and Your Team to Save More Animals, Part 2 of 2

Linda Harper and Faith MaloneyMay 2019

In this session (Par 2 of 2), you will discover proactive tools to help you and your team face the challenges and restore the joy in your animal-helping organization.

webcast

A Playbook Approach to Saving Lives in Animal Shelters

Dr. Sara PizanoWednesday, May 15, 2019

In this webcast. Dr. Sara Pizano will walk you through the steps each shelter, whether public or private and regardless of resources, can take to help and save more cats and dogs.

presentation

The First 72 Hours: A Model Intake and Animal Flow Process for Disease Prevention

Faith Wright, Ellen Jefferson DVM, Jordana Moerbe, Paula Medrano and Amelia NusbaumMarch 2019

Join American Pets Alive! staff as they discuss an intake and animal flow process designed to help you prevent outbreaks and ensure live outcomes.

presentation

Valuable Volunteer Programs: Successful Programs Proven to Work

Monica Dangler, Volunteer Manager, Austin Pets Alive! and Gerri Kappler, Austin Pets Alive! Board MemberMarch 2019

Join volunteer leaders to learn how to rethink volunteers and reach your goals together and as a united front.

presentation

Animal Protection Officers: Using a Community-based Approach to Measurably Reduce Intake in the Field

Mark Sloat, Program Manager, Austin Animal Center and April Moore, Engagement Manager, Austin Animal CenterMarch 2019

This session will teach approaches that value the human-animal bond, redefine 'animals in need,' and engage community members, shelter staff, and volunteers to solve problems together.

presentation

Bottle Baby 101 (Part 1 of 2)

Casandra Mensing, Neonatal Ward Manager, Austin Pets Alive!March 2019

This presentation will teach you how to start a volunteer-run bottle baby nursery and how to build it to become to be one of the most engaging and lifesaving programs in your community.

presentation

Cat Medical Care on a Shoestring Budget

Monica Frenden, Maddie's® Director of Feline Lifesaving, American Pets Alive! and Dr. Alexis Bardzinski, Medical Director, Austin Pets Alive!March 2019

In this session, you will have the chance to learn how to save cats with medical conditions on a tight budget from national leading cat experts.

presentation

Saving All the Cats: Live Outcome Options for All Healthy, Outdoor Cats

Adrienne Clark, Monica Frenden, Christi Metropole and Wendy BeaupreMarch 2019

Learn how to start a barn program from scratch, including selecting cats, finding quality homes, relocation procedures, and safe handling and sheltering practices.

presentation

Solutions for the Top Five Reasons Dogs are Dying in Shelters

Mike Kaviani, Director, Orange County Animal Care and Aaron Caldwell, Dog Behavior Co-Manager, Austin Pets Alive!March 2019

The presentation will provide you with practical and manageable solutions for the top five reasons dogs are dying and being killed in shelters today.

presentation

Analyzing Length of Stay: Make Your Animals Ready and Move Them Fast

Teresa Johnson, CEO/Executive Officer and Chief Lifesaving Officer, Kansas City Pet Project and Michele Figueroa, Operations Manager, Pima Animal Care CenterMarch 2019

Time wasted means animal lives lost, leave this session with a plan to move animals through your shelter more quickly.

presentation

Why Are Big Dogs So Hard to Save? Identifying and Maintaining Adequate Capacity

Ellen Jefferson, DVM Executive Director, Austin Pets Alive!March 2019

Learn about the essential programs, best practices, and core philosophies needed to start saving big dogs in your communities.

presentation

Nuts and Bolts of Large-scale Cat and Dog Foster Programs

Kelly Duer, Monica Frenden, Regan Goins and Lorian EpsteinMarch 2019

Learn from experts the details of setting up and implementing a large-scale foster program.

presentation

Proactive Return to Owner Programs

Shyanne Schull, Director, Washoe County Regional Animal Services, and Paula Powell, Director, El Paso Animal ServicesMarch 2019

Learn about how two very large animal shelters reached higher live release rates by attaining Return to Owner rates over 25% - way above best practice!

presentation

Save Lives in Space Crises

Michele Figueroa, Christi Metropole and Faith WrightMarch 2019

Learn how to not end lives due to temporary space shortages by pulling other levers that will decrease the pressure that you feel.

presentation

Saving Dogs with Behavioral Challenges

Aaron Caldwell, Dog Behavior Co-Manager, Austin Pets Alive! and Mike Kaviani, Director, OC Animal CareMarch 2019

Viewers will learn about cutting edge ways to solve non-shelter created behavior problems in shelter dogs.

presentation

Conquer Fear and Doubt: Managing Your Team Through Change and Controversy - panel

Tawny Hammond, Jose Ocano, Mike Kaviani and Paula PowellMarch 2019

Learn how to be a motivating people manager and help your team reach their goals - even through change and controversy.

presentation

Contagious Diseases: Euthanasia is Not the Answer

Alexis Bardzinski, DVM Medical Director, Austin Pets Alive! and Jennifer Wilcox, DVM Director of Vet Services, Pima Animal Care CenterMarch 2019

In this session, two veterinary experts will discuss how to handle disease outbreaks medically, handle the PR, and handle the operations that must continue.

presentation

High Volume Foster Programs for Cats and Dogs

Monica Frenden, Regan Goins and Lorian EpsteinMarch 2019

Learn how to rethink foster care in terms of capacity and expand the concept of what animals should be considered for foster.

presentation

How to Run A Sustainable, Low Budget, No Kill Municipal Shelter

Cheryl Schneider, Director of Animal Services, Williamson County Regional Animal Shelter and Lindsey Huffman, Director of Lifesaving Programs, Charlottesville-Albemarle SPCAMarch 2019

Successful shelter leaders share their knowledge on how to run a no-kill organization even when you have a very limited budget.

presentation

Momentum in Texas Sheltering Communities

Michael Bricker, Jay Garrett, Jr., Steven Greene, Paula Powell, Ed Jamison and Dr. Michael WhiteMarch 2019

Learn from animal welfare experts about how Texas is getting to no-kill status.

presentation

Know the Law: Liability in Shelters and Rescues

Ryan Clinton, Attorney and Founder, FixAustin.orgMarch 2019

Learn how shelters and rescue groups can implement strategies to limit their liability for saving lives.

presentation

Lifesaving in the Deep South

Karen Sheppard, DVM, Director, Huntsville Animal Services, and Ginny Sims, Executive Director, Southern Pines Animal ShelterMarch 2019

Hear the heartwarming and touching tales from two incredible leaders who have transformed seemingly impossible parts of the U.S. into true lifesaving communities.

presentation

Save Rate: Exceed the 80% Benchmark - panel

Makena Yarbrough, Rebecca Guinn, Tawny Hammond, Ed Jamison and Paula PowellMarch 2019

Attendees will learn about the experiences of people who successfully broached 80% and beyond save rates.

presentation

Becoming No-kill

Ryan Clinton, Attorney and Founder, FixAustin.orgMarch 2019

Join attorney Ryan Clinton, founder of Fix Austin, as he kicks off the conference by sharing the obstacles, challenges, successes, and strategies that Austin faced on their journey to no-kill.

presentation

Blueprint to a Successful No-kill Journey

Ellen Jefferson, DVM, Executive Director of Austin Pets Alive! and American Pets Alive!March 2019

Join Dr. Ellen Jefferson as she guides you step-by-step through what are considered Best Practice metrics in outcomes, intakes, and the 12 programmatic ingredients of lifesaving.

presentation

Build Team Resilience - panel

Rebecca Guinn and Ed JamisonMarch 2019

Join this presentation and get the insider tips on how to cultivate a team of resilience and how to build strong teams that will rally around you.

presentation

Every Life Matters: Using Past Data to Plan Better Outcomes

Monica Frenden, Maddie's Director of Feline Lifesaving, Austin Pets Alive!March 2019

Data is a key piece of the lifesaving puzzle, but how do we use it to save the lives of the animals in our care?

presentation

How to Be the Boss of Your Organization's Save Rate

Paula Powell, Director, El Paso Animal Services and Lee Ann Shenefiel, South Central Regional Director, Best Friends SocietyMarch 2019

In this session, you will learn what the Shelter Director's role is in stopping unnecessary death in the shelter, how to do it, and how to be successful.

presentation

Leading with Resilience in Extreme Crisis

Ellen Jefferson, DVM, Kristen Auerbach, Mike Kaviani and Lars RabbeMarch 2019

Join an impressive group of experts, who together will teach you the tools needed to save lives even when the deck is stacked against you.

presentation

Maddie's® Lifesaving Academy: How Austin is Shaping Tomorrow's Leaders

Lisa Ward, Director of Education, Maddie's Fund and Jessica Powers, Maddie's Director of Education, American Pets Alive!March 2019

Success stories from students of Maddie's® Lifesaving Academy and how apprenticeships are helping shape tomorrow's animal welfare leaders.

presentation

Managing Staff to Ensure Accountability - panel

Tawny Hammond, Ed Jamison, Marc Peralta, Makena Yarbrough and Rachel LunaMarch 2019

What does it mean to have an accountable staff and why is this important to no-kill shelter and rescue leaders?

presentation

Municipal Shelter Leadership: Getting and Starting the Job - panel

Sarah Aguilar, Marian Cannell, Jordan Craig and Mike KavianiMarch 1, 2019

Join this session for expert tips and tricks and leave with a strong understanding of how to apply for, land and start a leadership position at a municipal shelter.

webcast

The Surprising Science of Meetings: Key Learnings and Implications for Shelter Success and You as Someone Who May Lead Meetings

Steven G. Rogelberg, PhD, Chancellor's Professor, University of North Carolina at CharlotteThursday, March 28, 2019

This webcast delves into the research leading to an evidence-based path that will help you conduct a more productive meeting.

webcast

Million Cat Challenge: Fighting Fungus with Facts

Laura Mullen, Shelter Medicine Outreach Manager, SFSPCA San Francisco, CaliforniaWednesday, March 27, 2019

This webinar outlines research-based protocols that are in use at the San Francisco SPCA and examine how those same concepts apply to a variety of different shelters and rescues.

flash

How to Check Foster Pets for Dehydration

March 2019

In this short class, you will learn how to assess for dehydration in foster pets

webcast

Million Cat Challenge: Foster Care On-Deck: Strategies to get kittens into foster homes quickly

Erin Doyle, DVM, DABVP (Shelter Medicine Practice) Senior Director, Shelter Medicine - ASPCAWednesday, March 20, 2019

Learn how to get kittens and nursing queens out of the shelter and into foster homes as quickly as possible.

webcast

Million Cat Challenge: Cats, Birds, and Animal Shelters: Seeking Common Ground

Kate Hurley, DVM, MPVM January 23, 2019

In this presentation, Dr. Kate Hurley, Director of the U.C. Davis Koret Shelter Medicine Program, will explore the real-life implications of various policies proposed to balance the needs of cats and birds.

video

Unleashing the People Potential: How to Develop an Extraordinary Volunteer Culture for Winning Organizations

Gina Knepp and Bobby MannOctober 2018

Learn how a small municipal shelter attracted over 2,000 volunteers who give over 100,000 hours of service annually.

video

Crazy Awesome Customer Service for Animal People

Sue Cosby, Director of Lifesaving Programs & Partnerships, Petco FoundationOctober 2018

Learn how to integrate great customer experiences into everyday interactions, developing not just a customer relationship but creating supporters, donors and even advocates.

video

How to Help People Resolve Some Common Behavior Problems and Keep Their Pets

Kelley Bollen, MS, CABC, Owner and Executive Director, Kelley Bollen ConsultingOctober 2018

This talk reviews the most common behavior problems in dogs and cats and provides practical advice that can be shared with the pet owner to help keep pets in their homes.

video

Leadership Requires Attention

Gina Knepp, Animal Care Services Manager, Front Street Animal Shelter, City of SacramentoOctober 2018

Leadership takes a special skillset and mindset. How your staff and volunteers are managed is but one key to success. It takes courage, hard work and creativity but the pay-off is well worth every effort.

video

Leadership - The Who, How, What and When

Susanne Kogut, President and Executive Director, PetCo FoundationOctober 2018

In order to create a lifesaving community, our leadership needs to create a workshop of possibilities...the who is you, the how is together, the what is a positive attitude and the when is now.

video

Saving More Lives with Best Practices

Cynthia Delany, DVM, UC Davis Koret Shelter Medicine Program; Supervising Shelter Veterinarian - Yolo County Animal Services; Executive Director - California Animal Shelter Friends, Inc.October 2018

This talk discuss how you can save more animals while emphasizing welfare (both for the animals, yourself and your staff) by following best practices.

presentation

Accessible Veterinary Care: Service Learning Programs to Help Animals & People

Emily McCobb, DVM, MS DACVAA, Clinical Associate Professor, Cummings School of Veterinary Medicine, Tufts University December 2018

This talk discusses the Tufts at Tech program and other aspects of Tufts Community Medicine that bring students from multiple training programs together to help community members access veterinary care and other services for pets.

presentation

An Evidence-Based Look at Compassion Fatigue: Diagnosing the Doctor and Healing the Healer, Part 1 of 2

Brian A. DiGangi, DVM, MS, DABVP, Senior Director, Shelter Medicine, ASPCA December 2018

This presentation explores the various definitions of compassion fatigue, reviews the evidence of its impact on healthcare professions and the symptoms of compassion fatigue in ourselves and others.

presentation

An Evidence-Based Look at Compassion Fatigue: Diagnosing the Doctor and Healing the Healer, Part 1 of 2

Brian A. DiGangi, DVM, MS, DABVP, Senior Director, Shelter Medicine, ASPCADecember 2018

This presentation continues the deep dive into the research behind compassion fatigue among animal caregivers and offers methods for managing stress.

presentation

Creating a Culture of Philanthropy

Jill Beckwith, Chief Philanthropy Officer, EmancipetDecember 2018

This presentation discusses the importance of creating an organization-wide culture of philanthropy that extends beyond the development team

presentation

Effective Communication for Staff and Volunteers, Part 1

Susan Britt, Senior Director of Shelter Training, Interim Director of Operations, ASPCA December 2018

This workshop covers techniques to keep a conversation productive and respectful.

presentation

Effective Communication for Staff and Volunteers, Part 2

Susan Britt, Senior Director of Shelter Training, Interim Director of Operations, ASPCA December 2018

This interactive workshop on honing communication skills in the shelter (or any) workplace continues from Part 1.

presentation

Engaging the Community: How to Make Your Organization a Vital Presence in Your Community

Bonney Brown, President and Founder, Humane NetworkDecember 2018

In this presentation, learn how to get the word out about your organization, develop strong relationships, ways to create memorable communication and how people become engaged, the pitfalls to avoid, and things you can do right away.

presentation

Feline Coronavirus and FIP: What's New?

Dr. Elizabeth Berliner and Dr. Gary WhittakerDecember 2018

This lecture focuses on updates and where we go from here in diagnosing and managing FIP.

presentation

General Canine Infectious Diseases

Erin Henry, VMD, Instructor of Shelter Medicine, Maddie's Shelter Medicine Program, Cornell University College of Veterinary MedicineDecember 2018

This interactive session will provide an overview of the most common infectious diseases found in shelter dogs and how you can help prevent their spread.

presentation

General Feline Infectious Diseases

Chumkee Aziz, DVM, Senior Director, ASPCA Northern Tier Shelter Initiative December 2018

This program provides an overview of common feline infectious diseases that remain persistent challenges for shelters.

presentation

Hiring the Right Person for the Job

Bonney Brown, President and Founder, Humane NetworkDecember 2018

This presentation shares strategies to find and hire people who not only have the skill, ability and drive to do the job, but are going to be a good fit for your organization, as well as how to set them up to be successful in the role.

presentation

Influencing Local Policy

Jill Beckwith, Chief Philanthropy Officer, EmancipetDecember 2018

This presentation offers a step-by-step process on forming strategic relationships with policy makers to help inform their decisions.

presentation

The Role of Public Health in Animal Sheltering

Jeanette O'Quin, DVM, MPH, Clinical Assistant Professor, Shelter Medicine and Veterinary Public Health, Ohio State University College of Veterinary MedicineDecember 2018

This presentation discusses how sheltering practices in the U.S. are impacting public health internationally, in particular Ethiopia.

presentation

Transports Make Me Nervous!

Holly Putnam, DVM, Director of Operations and Outreach, Shelter Outreach Services, Ithaca NYDecember 2018

This presentation discusses best practices of transport programs and other tips to help minimize risk, while maximizing lifesaving.

presentation

What's Next? Improving Welfare in Your Community with Limited Resources

Carolyn R. Brown and Jocelyn KesslerDecember 2018

This workshop helps you to identify the needs of your community and discover how to maximize your resources and incorporate affordable and accessible preventive and basic veterinary care into your organization.

flash

Choosing the Appropriate Walking Gear

November 2018

In this class, you will learn the various different types of dog walking equipment, the pros and cons of each equipment, and what might be best for your foster dog.

flash

Fear Free Pet Brushing

November 2018

In this short video, learn the best way to brush your dog or cat that makes the process fun and easy for both you and your foster pet.

flash

Fear Free Ear Cleaning

November 2018

In this short video, learn techniques for helping your foster pet learn that ear treatments don't have to be a frightening and unpleasant experience.

flash

How to Handle Leash Walking

November 2018

In this short class, learn the best tips for training your foster dog to walk properly on leash as well as a few other training scenarios leashes come in handy for.

flash

Fear Free Eye Treatment

November 2018

In this video, learn how to make these treatments more of a positive experience for your foster dog or cat and make the entire process less of a struggle for both you and your foster pet.

flash

Fear Free Tooth Brushing

November 2018

In this video, learn how you can gain your foster pets approval of teeth brushing as well as turn a potential negative experience into a positive one.

webcast

Lifesaving Webcast Series: Intake Mitigation and Managed Intake

Sarah Boyd and Joe HellebrandThursday, November 15, 2018

In this webcast, Brevard County Sheriff's Office Animal Shelter personnel Dr. Sarah Boyd and Joe Hellebrand let you in on the secret that Animal Control shelters can operate as no-kill.

webcast

Lifesaving Webcast Series: Saving Lives Through Transport Programs

Colleen HarringtonThursday, November 1, 2018

Hear an overview of the key elements of a good transport program, transport best practices and how to get started on a lifesaving transport program that benefits not only the animals but the sending and receiving partners as well.

webcast

Million Cat Challenge: Helping vs Enabling: Knowing the Difference Made All the Difference!

Shelly SimmonsThursday, October 18, 2018

Learn how the largest open-admission shelter in South Carolina decreased cat intake in their shelter by nearly 60% and increased the feline save rate from 30% to over 80% in less than three years!

webcast

Million Cat Challenge: Believe in Saving Lives

Karen SheppardThursday, October 11, 2018

How changing communication approaches, implementing strong programs, and the power of belief all came together to save cats' lives in Huntsville's municipal shelter.

webcast

Lifesaving Webcast Series: Where are you with Lifesaving in your Shelter? Your Data is the Lifeline

Dr. Mike GreenbergThursday, October 4, 2018

Your data is a powerful tool for decision making. We partner with Shelter Animals Count and Humane Dash to bring you charts and graphs of your data, fast!

article

Introducing a New Dog to Pocket Pets and/or Birds

September 2018

Introducing a new dog to pocket pets and/or birds can be risky, and needs to be carefully planned and done slowly.

article

Feeding Your New Dog

September 2018

Nutrition and the food you choose to feed your dog will have a big impact on their overall health and energy.

article

What Do I Need? Training and Walking Supplies for Your New Dog

August 2019

Here are some basics that will help to be prepared for the best walks of your life with your new dog.

article

Housetraining - Building Healthy Elimination Habits

August 1, 2019

With a good plan, your new dog can quickly learn to use the outdoor bathroom area you establish.

article

Play and Toys - Your New Dog's First Few Days

September 2018

Play is a great way to release stress and tension, and a dog occupied with toys or games will also be a dog that isn't chewing on your personal belongings and furniture.

video

LifeLine Animal Project's Pets for Life Program

August 31, 2018

webcast

The Shelter's Role in Disaster Response

Dr. Elise GingrichJune 21, 2018

Last year saw communities across the country devastated by hurricanes, wildfires, and mudslides. That leaves a simple question for every animal organization: Do you have a disaster plan?

If the answer is no, or if you do but you're not sure it's up to date, please join us and the Association of Shelter Veterinarians (ASV) for The Shelter's Role in Disaster Response with Dr. Elise Gingrich, Supervising Veterinarian at Larimer Humane Society in Fort Collins, CO.

video

Community First: Alan Graham on Impact and Homelessness

Alan GrahamMarch 2018

In this keynote address, Alan Graham, founder and CEO of Mobile Loaves & Fishes and the groundbreaking Community First! Village, discusses the issues surrounding human homelessness and how our human institutions are much like those for animals.

video

Hurricane Harvey- Dealing with Distemper in the Midst of a Crisis

Ellen Jefferson, DVM and Carley Faughn, PhDMarch 2018

Contagious disease is always a threat to a shelter or rescue group but in the midst of a crisis, when you have make-shift housing and many hands in the pot, it can spread like wildfire.

video

Maddie's Idea Lab: Saving Lives and Spreading Good Ideas

Sheila Segurson D'Arpino, DVM, DACVBMarch 2018

Maddie's® Idea Lab supports the implementation and assessment of innovative ideas that have a high likelihood of advancing lifesaving of dogs and cats, the utilization of foster care for dogs and cats or animal welfare leadership. Come to this lecture to find out what we've learned and how these ideas are saving lives.

video

Venturing Past 90: Who are the Last 10% of Dogs and How Do You Save Them?

Mike Kaviani and Marian CannellMarch 2018

What should your shelter/community expect when you're ready to push past 90%? Come learn about "the last 10 percent", and the programs that are saving the dogs that have historically been deemed unsaveable.

presentation

Hiring for Culture

Myles ChadwickJanuary 2018

Peter Drucker first said "Culture eats strategy for lunch" and since then, organizational culture has become a buzzword and a way of life for organizational development consultants.

presentation

Animal Shelter Volunteer Management

Laura FrankJanuary 2018

Want to learn some of the ASPCA's best practices around volunteer management?

presentation

Setting Yourself Up for Success: Using Capacity for Care to Transform Your Shelter, Part 1

Stephanie Janeczko, DVM, MS, DABVPJanuary 2018

Understanding and operating within our capacity for care is a key foundational step in starting a positive cycle where we can provide a greater level of care for a greater number of animals using the resources we already have.

presentation

Setting Yourself Up for Success: Using Capacity for Care to Transform Your Shelter, Part 2

Stephanie Janeczko, DVM, MS, DABVPJanuary 2018

Learn more about Setting Yourself Up for Success: Using Capacity for Care to Transform Your Shelter in Part 2.

presentation

Shelter Medicine for Veterinary Support Staff at Charleston Animal Society

April 2017

webcast

Best Practice Strategies for Redefining Animal Sheltering

Dr. Sara PizanoFebruary 2017

Hear a fresh perspective with regards to the way animals may enter the shelter and key practices that help the most leave alive, all by working smarter, not harder.

presentation

Positive Alternatives to Shelter Surrender (PASS)

January 2017

How wonderful would it be if you could prevent animals from ever coming into your shelter in the first place?

webcast

How Your Animal Shelter Can Save Cats by Helping People

Rachel D. K. FinneyJanuary 2017

innovative programs that allowed each cat in need of help to receive the exact services that individual cat -- and that cat's human caretakers!

flash

Playing with your Foster Dog

January 2017

Playing is a great way to bond and get to know your foster dog.

presentation

Opitmizing Volunteer Engagement

December 2016

presentation

Lifesaving Programs for Shelters

Scott GiacoppoJanuary 2017

Is your shelter's policies saving lives or costing them? This session shows how one shelter underwent a complete transformation with one goal in mind, to save lives.

presentation

Lifesaving Animal Control Policies

Lee Ann Shenefiel, April Moore, Maria AlvaradoFebruary 2017

Learn how to leverage limited resources to engage the community in animal welfare and keep people and pets safe.

presentation

Removing Breed Labels: It's Easier Than You Think

Kristen Auerbach and Tawny HammondFebruary 2017

Most of the dogs entering the shelter should be identified as mixed breeds.

webcast

Integrating Volunteers into Your Animal Shelter Programs and Culture

Paula FasseasOctober 2016

Could your animal shelter use 5,000 volunteers?

presentation

San Francisco SPCA Ringworm Program (SPORE)

October 2016

Managing ringworm in homeless pet populations is easier than you think, if you're equipped with a plan and the right tools.

video

Building a Powerful No-Kill Team: How to Recognize and Cultivate Leaders

Marc PeraltaJuly 2016

Your team and and what positions you have - be they staff or volunteers - are all tactics to reaching your no-kill goals. Watch this presentation to find out how to build a success-driven team.

presentation

Work Smarter Not Harder: Designing Shelter Intake Protocols to Optimize Animal Health

Kathy Makolinski, DVMSeptember 2016

Working smarter through the implementation of well-designed intake protocols will enable your shelter to provide optimal care for all animals.

presentation

Emergency Protocols and Triage in the Shelter - Veterinary Technician Track

Gretchen Schoeffler, DVM, DACVECCSeptember 2016

This session discusses the development of protocols for emergency care of shelter animals and focuses on the triage and initial stabilization of the more common types of cases likely to be seen in the shelter setting.

presentation

No-Kill Strategies: Community and Shelter Policies that Work

July 2016

Hear about successful community building policies that resulted in 90% save rates.

presentation

Moving Forward: Creating a Culture of Continuous Improvement

Vincent MedleyJuly 2016

Knowing the talents of individual team members is key to setting them up for success. When a staff member is successful, their programs are usually successful.

research

Community Pet Adoption Survey Results - Foster Caregiver Involvement in Adoption

February 2016

Generally speaking, the model for foster programs has been a period of temporary pet fostering, followed by return of the animal to the shelter for adoption. Although foster caregivers are in a unique position to give insights into pet health and pet behavior in a home environment, foster caregiver involvement in the adoption process has been a fairly new and fairly controversial subject. In this survey report, we examined how often caregivers choose to be involved, to what extent organizations actually allow involvement and more.

presentation

The Importance of a Physical Examination for Incoming Shelter Animals

Kathleen Makolinski, DVM October 2015

See the fundamentals of a physical examination of cats and dogs, which allows staff members to determine how to best care for animals during their shelter stay.

research

Community Pet Adoption Partnerships Survey Results: Stray Kitten Scenario

June 2015

During the Summer of 2014, Maddie’s Institute® conducted a survey to assess strategies that may prevent animals from entering shelter facilities. One such strategy involves asking community members who bring in kittens to care for them until organizational resources are available or they are old enough to be placed for adoption. This report addresses the extent to which organizations encourage community member care, the frequency of community members who elect to provide care, how organizational resources link to involvement and more.

presentation

Achieving and Sustaining No-kill in a Medium-sized, Open Admission Shelter

Cheryl SchneiderFebruary 2015

Learn how Williamson County Regional Animal Shelter in Texas, an open admission shelter, started on their path to no-kill and how they continue to achieve a high save rate every month.

presentation

Creating and Sustaining a Dog Foster Network

Ann LindholmFebruary 2015

With a viable foster program it's possible to begin transforming your community to no-kill, even if you don't have a shelter. Learn how a one person position grew into a dog foster team of more than 35 volunteers. This team supports a network of over 1,000 approved foster parents.

presentation

Medical Treatment for Dogs on a Shoestring Budget

Alexis Bardzinski, DVM, and Jordana EstradaFebruary 2015

Since Austin Pets Alive! takes almost any animal from the open intake city shelter, regardless of medical issue, we see many diseases in dogs. We will talk through the worst one, Distemper, as well as others like broken bones, mange, upper respiratory infections, orthopedic issues and much more.

presentation

Rescuing Dogs from the Euthanasia List

Palmer NeuhausFebruary 2015

Fifty percent of the dogs in Austin, Texas were dying in 2008 when Austin Pets Alive! began saving lives. The rescue team had merely one- to two-hours to go through the euthanasia list, choose animals and save them before their time was up. Learn how the rescue team evaluated and chose dogs.

presentation

Getting Big Dogs Out of the Shelter via Canine Good Citizen Training

Marian Cannell and Amy LewisFebruary 2015

Through a partnership with Best Friends Animal Society, Austin Pets Alive! embarked on a six-month pilot program to test the effectiveness of Canine Good Citizen (CGC) Training on adoption rates. The results have been very good and show a clear adoption rate difference between dogs who undergo training and those who don’t.

presentation

Saving All the Little Dogs: Small Dog Behavior Issues

Faith Wright and Deaven WilsonFebruary 2015

Do you know how many small breed dogs are euthanized in your community shelter? In Austin, Texas in 2008, it was many more than would have been expected (roughly 500). Do you know that nearly ALL of them can be saved and although many are marked "aggressive", they rarely are?

presentation

Creating and Growing a Successful Cat Foster Program

Ashley FerryFebruary 2015

Fosters often mean the difference between life and death for cats in the shelter. They are essential in addressing overcrowding issues, shelter behavior problems and providing personalized care for medical conditions.

presentation

Rescuing Cats from the Euthanasia List

Frances Flower, PhDFebruary 2015

Learn how to create a sustainable rescue program that relies solely on volunteers to assess cats on the euthanasia list and save the most lives it can that are out of other options for a live outcome.

presentation

How to Create a Successful Barn Cat Program

Monica FrendenFebruary 2015

Often overlooked for rescue, feral and fractious cats can be saved through a progressive Barn Placement Program and given a new lease on life as working cats. Learn how to start a barn program from scratch.

presentation

How to Start and Grow a Large Bottle Baby Program in Your Community, Part 1

Casandra MensingFebruary 2015

In this is a two-part presentation, you’ll learn how to start and build a bottle baby nursery, plus how to create a foster network for neonates. In Part 1, Casandra Mensing will share her experience running APA!’s Nursery, from its meager beginnings to the groundbreaking phenomenon that it is today.

presentation

How to Start and Grow a Large Bottle Baby Program Part 2

Rachel Sherinian February 2015

In this is a two-part presentation, you’ll learn how to start and build a bottle baby nursery, plus how to create a foster network for neonates. In Part 2, Rachel Sherinian will focus In finding, training, and retaining specialized foster families for kittens, whether you have a nursery or not.

presentation

Taking Troubled Tabbies from Naughty to Nice

Sara Cookson and Kristin Hill February 2015

Every rescue encounters troubled cats with issues that go beyond tortitude. The Austin Pet's Alive! Cat Behavior Team will teach you how to prevent behavior problems before they start.

presentation

Cat Adoptions 2.0 High Volume Cat Adoptions

Monica FrendenFebruary 2015

Too many cats, not enough adopters? Supersize your cat adoption program! In this Level 2 seminar, you'll learn how to manage a population of hundreds of cats in varying stages of your organization.

presentation

Volunteer 1.0: Volunteer Recruitment and Engagement

Gerri KapplerFebruary 2015

Austin Pets Alive! is well known for its huge volunteer force (over 2,000 hours per week). But in 2008 APA! started with no funds for staff and relied solely on volunteers to do everything related to saving lives and building a huge organization. How did they do it?

presentation

The Value of Teamwork: Shelter Managers, Staff and Volunteers

Michael and Pam Kitkoski February 2015

Volunteers are a necessity for rescue and shelter organizations working to achieve no-kill. Volunteers must be treated as partners, offering meaningful work and appropriate autonomy. But even in an atmosphere of mutual accountability, conflicts with both staff and volunteers can arise.

presentation

Why Creative Writing is Essential to Saving Lives

Elizabeth DoyleFebruary 2015

Learn how to get more pets adopted through better marketing and advertising using online venues and volunteer photographers.

presentation

Data: Why It Is Critical to Success and How To Keep Up with It

Lindsay O'GanFebruary 2015

Believe it or not, data is the cornerstone of a healthy organization. Learn how Austin Pets Alive! keeps so many moving pieces in communication through end-of -day reporting, overnight data entry and checks and balances.

presentation

Creating and Keeping a Stellar Lifesaving Team

Marc PeraltaFebruary 2015

Working together is the only way to achieve our lifesaving goals. This seminar concentrates on how to build and maintain a successful team focused on the techniques that result in successful high-volume adoptions.

presentation

Exceeding Customer Service Expectations in Relation to Adoptions

Marc PeraltaFebruary 2015

Are doing all you can to help increase the number of animal lives saved? This seminar focuses on the impact of exceptional customer service.

presentation

The Adoptline Team: Virtual Frontline of Austin Pets Alive

Patty Lepley Alexander and Gerri KapplerFebruary 2015

Austin Pets Alive!’s (APA) Adoptline Response Team provides email and phone mail responses to inquiries 365 days a year, 14 hours a day and has been critical in increasing APA's adoptions.

article

A Protocoled Response to Dog and Cat Diarrhea in a Shelter Setting

Ellen Jefferson, DVM, Executive Director, Austin Pets Alive!April 2014

Every life is precious, but that doesn't mean the concept of "herd health" shouldn't be a guiding principle of the shelter veterinarian. Dr. Ellen Jefferson, whose data-driven approach has helped make Austin, TX, the largest no-kill community in the nation, shows how blanket protocols and procedures give most shelter dogs and cats the best chance to avoid, or recover quickly from diarrhea.

article

A Shelter-Based Approach to Canine Parvovirus Treatment

Brian A. DiGangi, DVM, MS, DABVP (Canine/Feline)December 2013

There have been many advances in treatment options since the emergence of canine parvovirus (CPV) in the 1970s, and many sheltering organizations have started to embrace various CPV treatment options in their efforts to save more lives. Brian A. DiGangi, DVM, MS, DABVP, guides you through treatment for shelter dogs with CPV, including how to make use of limited resources without compromising patient welfare and a simple algorithm to help shelters make the best treatment decisions.

presentation

Healing the Wounded Healer: Techniques to Reduce Stress in High-Intensity Practices

Michele Gaspar, DVM, DABVP (Feline), MAOctober 2013

If you're a shelter medicine professional, it's easy to begin neglecting your own well-being and balance. Because shelter medicine is one of the most emotionally demanding practices within veterinary medicine, clinicians face burnout, compassion fatigue and a wide range of mental health problems.

research

Orphaned Kitten Survey Results

September 2013

Orphaned kittens are the most fragile of homeless animals, and many shelters consider it too resource-intensive to care for them. For that reason, they often make up the largest single group of animals euthanized at many shelters. We surveyed shelters and rescue organizations to gather data on: care and housing, prevalence of health issues, training given to individuals who provide care, and challenges organizations may face in providing care for kittens.

research

Staff and Volunteer Engagement Survey Results

September 2013

Research clearly links high staff and volunteer engagement to high performance and productivity. We surveyed shelters and rescue organizations to: assess overall levels of engagement, investigate potential drivers which may contribute to engagement or disengagement and provide resources to enable organizations to improve engagement.

article

Reducing Shelter Admissions with an Animal Help Desk

Bonney Brown, Executive Director, Nevada Humane SocietyMarch 2013

Sixty percent of the callers who wanted to surrender one or more pets were convinced to try alternatives as a result of Nevada Humane Society’s free Animal Help Desk.

article

The Role of Nutrition and Diet in Shelter Dog and Cat Diarrhea

January 2013

The prevalence of nutritional-caused diarrhea in shelter dogs and cats.

research

Training and Development Survey Results

November 2012

Research shows that attention to your workers' training and development can also lead to increased confidence, a deeper connection to the mission, accountability and retention, while reducing monotony and disengagement. We surveyed shelters and rescue organizations to: understand current training and development practices, identify common needs and challenges, and offer tips and resources to improve programs.

research

Web-Based Educational Resource Survey Results

January 2011

We asked our funded partners and newsletter subscribers to complete an online survey regarding educational resources available on the web.

article

Foster Care Volunteers are Lifesavers

Brenda Barnette2009

The Seattle Humane Society wanted to remain an open door private shelter, but the number of pets coming in exceeded the space it had to properly care for them. The solution: ask the community to help foster. The result: 3,001 dogs and cats in foster care in FY2008-2009.

article

When the Adopters Show Up, Will Your Shelter Be Ready?

2009

The Shelter Pet Project advertising campaign may put shelter customer service to the test.